Privacy Policy

Last updated: January 2026

Who We Are

West Coast Roofing provides roofing services across Swansea, Port Talbot, Neath and surrounding areas. You can contact us at Neleyjames3214@gmail.com or by calling 07822 894192.

What Information We Collect

When you submit an enquiry via our contact form, we collect:

• Your name
• Your phone number
• Any message or details you provide about your project

How We Use Your Information

We use the information you provide solely to respond to your enquiry and, where relevant, to arrange a free roof inspection or provide a quote. We do not use your data for marketing without your consent.

Legal Basis for Processing

We process your data on the basis of legitimate interests (responding to your enquiry) and, where applicable, to perform a contract with you.

How Long We Keep Your Data

We retain your contact details only for as long as necessary to deal with your enquiry or any subsequent work carried out. Once no longer needed, your data is deleted.

Third-Party Sharing

Your data is not sold or shared with third parties for marketing purposes. Enquiries submitted via our contact form are processed through Web3Forms, a secure form submission service. Please refer to their privacy policy for details of how they handle form data.

Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing

To exercise any of these rights, please contact us at Neleyjames3214@gmail.com.

Complaints

If you believe your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.